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Production Support Services

Zenith Solutions provide Production Support Services in onshore and offshore models to contain Business Opex cost to a great extent. We provide services based on ITIL principles for incident management, change management, release management and problem management. Root cause identification, Immediate and permanent resolutions, KPI identifications and capacity planning along with Metrics and executive dashboards are part of the key functions, which we perform in this area.
 Incident Management
 Release Management
 Change Management
 Problem Management
 KPIs and Capacity Planning
 Metrics and Dashboards
 Upgrades and patching
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